![]() I am not alone, as searching the internet shows many other people calling this company a scam. Their purchase page has 4 mentions of a 30-day money-back guarantee including the words "30-day money-back guarantee. I contacted the company for a refund and received a refusal with a vague "this doesn't meet our requirements for refund." Their freely downloaded product showed 21,000 files on my failing hard drive and told me I need to purchase to restore them, so I paid the $89.95, but then the software could not recover any of my data and showed an error message. Despite a prominently advertised 30-day money back guarantee policy, their customer support declares that your case is not eligible without any explanation and refuses to refund or honor their policy. Both versions come with a free trial, which I usually recommend people take advantage of when testing out a new piece of software.TLDR: My experience was bait-and-switch of the product showing me a bunch of my files it could restore and then being unable to do so. A single license is $89.95 and a Technician License is $299.00. If you find yourself needing to recover files, I would recommend this software because of it’s simple process. The app would not allow me to save it there and gave me other options for where to save the file. I attempted to save it directly to my Desktop, which was the same location where the file was previously stored. At this point, you will be shown a prompt that directs you to select the location where you would like the file saved. First, you check the box next to the file you want and then click ‘Recover Now’. I ended up selecting a random file and walking through the steps to recover it. In my case, I was simply testing out how quickly the scan worked and what the results might look like. ![]() The app gives you the option to search through the results and if you know what you are looking for, then this is quite a handy feature. When the scan was done, I had 8.01 GB of recovered data to sift through. In actuality, it only took about 25 minutes. At first, the scan was reporting that it might take close to 3 hours to complete. Once that was completed, the software started the scan. So, I had to go into my system preferences and allow the connection to the app first. I did have a momentary delay when my system security detected that the app didn’t come from a ‘trusted source’. After I installed the app, which was remarkably easy, I selected the drive I wanted scanned and slicked on ‘scan’. Using EaseUS Data Recovery Wizard really is as easy as documented on. You also have the ability to create a bootable USB drive and recover data from a macOS machine that is unable to boot up.
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